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Frequently Asked Questions:

Want to know more about BASE? Here are some of our most asked questions:

Do you take my insurance?

 We operate as a cash-based clinic, which means we do not bill insurance directly. This model allows us to provide longer, one-on-one sessions, more personalized care, and treatment plans that are based on what you need and not what insurance will approve.

While we are out-of-network with all insurance providers, we’re happy to provide you with a detailed receipt (superbill) that you can submit to your insurance for possible reimbursement, depending on your plan. 

What does my first session look like?

Your first session will be an hour long evaluation, starting with a thorough medical and injury history so we can get a great idea of where to focus. We are usually able to provide some treatment at this first session and send you home with exercises to start the rehab process.

During the evaluation, your PT will get a gauge on how many session will be needed to get you from where you are to your goals. Then we create a plan together to get you there!

What do follow up sessions look like?

Each treatment session is an hour long, all one-on-one with your PT. In this model of care, we are able to provide such great quality care and education, most patients see us just once per week. 

We follow our three-step process:

RESET: bring your pain and/or symptoms down

RESTORE: address the root cause of the problem

REBUILD: build you up to be stronger and more resilient so we reduce future injury risk

Who do you work with?

We work primarily with active adults and athletes and excel in getting you all the way back to doing what you love. We have found the traditional PT model fails athletes by either underdosing, underestimating the physical demand of sport, or cutting PT short and not going that last mile to really make sure your body can handle athletic demands. We built BASE to be different and ensure each of our athletes feels supported fully through the transition back to sport.

What do I wear?

Think comfy and stretchy. Anything you’d wear to the gym or to lounge in. If you can squat, stretch, or do a little dance in it, you’re good to go! It helps your PT see how you move so we can get you moving even better. 

Do I need to bring anything?

Just your willing attitude! We are a fully equipped gym and have everything necessary to provide you an effective and well-rounded experience. 

How can I change my appointment?

You can schedule or reschedule directly through The Jane App. If you need, you can also just give us a call and we can help you out! 

Any more questions? Give us a call or even a text! We would love to answer anything for you. (940)464-9298

Copyright © 2025 BASE Physical Therapy & Wellness - All Rights Reserved.

Serving the general Denton County area. Including Argyle, Flower Mound, Denton, Justin, Roanoke, Corinth, 

Hickory Creek, Lantana, Keller, Trophy Club, Haslet, Rhome, Copper Canyon, and beyond. 


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